At Veltrixqn we handle the personal information you decide to share with us following principles of proportionality, transparency and data minimisation. This document describes what data we collect, how we use it and what options you have over it, updated to the practices in force in 2026.
1. Data controller
The data controller is Veltrixqn, with registered office at Av. Arce No. 2799, Torre Multicentro Building, 8th Floor, Office 803, La Paz, Bolivia. For any question related to this policy you may write to the address indicated in the footer.
2. Data we collect
We only collect the data that you decide to provide to us through the contact form: name, email address and the message body. We also record basic technical data (device type, preferred language, pages visited) when those uses have been authorised through our cookie banner.
3. Purpose of processing
The data you provide is used exclusively to respond to your informational queries and to keep the site working correctly. We do not sell or transfer your data to third parties for purposes unrelated to the service.
4. Legal basis
We process your data based on your explicit consent, on the execution of the informational relationship you initiate by contacting us and, where appropriate, on our legitimate interest in keeping the site operational and secure.
5. Retention
Received messages are kept for the time needed to handle your query and then for a reasonable period to demonstrate compliance with our legal obligations. Technical records are kept for short periods, adjusted to their specific purpose.
6. Sharing with third parties
We work with technology providers that help us operate the site (for example, hosting and anonymous audience measurement). These providers act under documented instructions and only access data strictly necessary for their service.
7. International transfers
Some of our providers may process information outside Bolivia. In those cases, we select services with internationally recognised data protection safeguards.
8. Your rights
You may request access, rectification or deletion of your personal data, as well as object to certain processing activities or withdraw your consent at any time. To exercise any of these rights, write to us through the contact form.
9. Security
We apply reasonable technical and organisational measures to protect the information received. No internet transmission is completely secure, but we work with audited providers and minimise the amount of information stored.
10. Changes to this policy
We may update this policy to reflect regulatory changes or improvements in our practices. We will always publish the date of the last update at the top of the document.